SINGAPORE

COVID-19 Announcement – Business Continuity Operations for 7 April – 1 June 2020

27 April 2020
Business Continuity Operations for Furuno Singapore during 7 April – 1 June 2020

News overview

With the most recent announcement made by Singapore Government Multi-Ministry Taskforce on the tightened measures in view of the current situation to further reduce transmission of COVID-19, including the extension of the circuit breaker by another 4 weeks until 1 June 2020 (inclusive).

Furuno Singapore Pte Ltd remains listed by the Ministry of Trade & Industry (MTI) as a provider of essential services and will remain operational, while complying with MTI’s progressively allocated manpower allowed to perform work at our Company’s premises and at our partner’s worksites.

While we continue to serve our customers and partners, we wish to highlight that Furuno will continue to adopt new measures to ensure the safety of our customers and employees. Some of the measures we have taken so far are:

  1. Work from Home policy for our employees
  2. Only a minimum number of Appointed Essential workforce will work in the office where necessary.
  3. Implemented Safe Distancing measures to reduce physical interactions by:
    • Reducing the need for and duration of physical interactions by conducting discussions and meetings virtually, over the phone and via email;
    • Staggering working hours;
    • Postponing all group events;
    • Implementing split team arrangements; and
    • Ensuring clear physical spacing of at least 1m within our Company premises.
  4. Twice a day temperature taking for all our employees.
  5. Visitors, Contractors and staff who enter our Company premises must have their temperature taken and registered via SafeEntry, a Cloud-based visitor registration system developed by the Singapore Government Technology Agency (GovTech).

We seek your kind understanding and patience for any delay in response or the timely manpower allocation for your projects during this challenging period. Thank you for your continuous support and let’s work together to overcome this crisis.

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FURUNO ELECTRIC CO., LTD.

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Arrange for Necessary Follow-ups for Multi Port Service

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Receive a Service Request / Order

Analyse the Fault / Problem

Provide Remote Technical Support

Arrange for Onboard Attendance Locally

Arrange for Necessary Follow-ups for Multi Port Service

(For Overseas Servicing)

Fault / Problem Resolved

Receive a Service Request / Order

Analyse the Fault / Problem

Provide Remote Technical Support

Fault / Problem Resolved

Arrange for Onboard Attendance Locally

Receive a Service Request / Order

Analyse the Fault / Problem

Arrange for Onboard Attendance Locally

Provide Remote Technical Support

Fault / Problem Resolved

Receive a Service Request / Order

Analyse the Fault / Problem

Provide Remote Technical Support

Arrange for Onboard Attendance Locally

Fault / Problem Resolved

Receive a Service Request / Order

Analyse the Fault / Problem

Provide Remote Technical Support

Fault / Problem Resolved

Arrange for Necessary Follow-ups for Multi Port Service

(For Overseas Servicing)

Receive a Service Request / Order

Analyse the Fault / Problem

Arrange for Necessary Follow-ups for Multi Port Service

(For Overseas Servicing)

Provide Remote Technical Support

Fault / Problem Resolved

Receive a Service Request / Order

Analyse the Fault / Problem

Provide Remote Technical Support

Arrange for Necessary Follow-ups for Multi Port Service

(For Overseas Servicing)

Fault / Problem Resolved

Receive a Service Request / Order

Analyse the Fault / Problem

Provide Remote Technical Support

Fault / Problem Resolved

Receive a Service Request / Order

Analyse the Fault / Problem

Fault / Problem Resolved

Provide Remote Technical Support

Receive a Service Request / Order

Analyse the Fault / Problem

Provide Remote Technical Support

Fault / Problem Resolved